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Frequently asked questions
Everything about booking, paying, cancelling and joining as a partner, in simple words.
Booking
How do I book a service on Waayzy?
Download the free Waayzy app on Android or iPhone, choose the service you need, add your address and a time, then agree the price with the professional and confirm. It takes a few taps.
Can I cancel or change a booking?
Yes, you can cancel a booking from the app under My Bookings. Any fee is shown before you confirm. Read the cancellation policy for full details.
What services can I book?
More than 300 services in 15 categories: cleaning, plumbing, electrical work, AC service, carpentry, painting, cooking, beauty and wellness, elder care, pest control, gardening, drivers, vehicle care, office help and everyday home jobs.
Trust
Are Waayzy professionals verified?
Yes. Every Waayzy partner has to complete document verification before they can take bookings on the app.
Price
Can I agree on the price before the job starts?
Yes. The professional sees the service type and your location, and you agree the price together in the app before you confirm the booking.
Payment
How do I pay for a service?
You pay the professional directly once the job is complete, using the payment method you agree with them.
Coverage
Where is Waayzy available?
Waayzy works across India. Availability for a particular service depends on professionals near your address at the time you book.
App
Is the Waayzy app free?
Yes, the Waayzy app is free to download and use. You only pay the professional for the work they do.
Joining
How do I become a Waayzy partner?
Download the Waayzy Partner app, register with your skills and work area, and complete document verification. Once approved, you start getting booking requests near you.
Is it free to join Waayzy?
Yes. Downloading the Waayzy Partner app and registering are free.
What do I need to register?
Keep your mobile number, a valid photo ID for verification, your skills and the area where you want to work ready. The app shows exactly what to upload.
Earnings
Does Waayzy take a commission?
No. Waayzy charges 0% commission, so what the customer pays you for the job is yours.
How do I get paid?
The customer pays you directly once the job is done, using the method you both agree.
Work
Can I choose my own working hours?
Yes. You decide when you are available and which bookings you accept. There are no fixed shifts.
Which skills can I register for?
Cleaning, plumbing, electrical work, AC service, carpentry, painting, cooking, beauty and wellness, elder care and nanny, pest control, gardening, driving, vehicle care, office services and everyday home help.
How can I get more bookings?
Complete your profile with a clear photo, add all your skills, reply to requests quickly and do great work. Good ratings help customers choose you.
Can I work anywhere in India?
Yes. Waayzy works across India and you get booking requests from customers near the work area you choose.
How do I contact Waayzy support?
Email support@waayzy.in or call +91 98764 45559, Monday to Friday, 10:00 am to 7:00 pm. You can also send a message from the Help Center.